Field Service Engineer - West Plains, Missouri


West Plains,MO

Employment Type



Medical Device

Job ID



Our client, a provider of integrated diagnostic solutions, is looking for a Field Service Engineer, located in West Plains, Missouri, to join their team. The ideal candidate will have at least 3 years of field service experience including advanced electronics experience.

Job Description:


  • Perform PM inspections per equipment specifications and standards.
  • Prepare work orders, parts orders, part returns, mileage logs, expense forms, time sheets and other administrative paperwork.
  • Maintain all assigned assets per company P&P.
  • Improve personal productivity by enhancing product knowledge through formal and on the job training.
  • Service and periodic maintenance of diagnostic imaging equipment on multiple products in one modality.
  • Answer technical and applications questions.
  • Capable of installing multiple products in one modality.
  • Maintain excellent customer relations.
  • Maintain accurate and complete documentation.
  • Perform and document FDA and SPD testing on assigned products.
  • Keep current with latest technical developments in multiple product lines.
  • Support field service operations with technical knowledge on multiple product lines.
  • Install and maintain equipment in multiple product lines.
  • Demonstrate expertise in multiple products in 1 modality.
  • Develop a higher level of troubleshooting and analytical skills.
  • Personal contacts involve frequent contact with management presenting information or recommendations. Outside requests for non-routine information requiring tact/judgment are handled.
  • Plans own workload.
  • Occasionally supervised; activities are governed by general organizational rules and procedures; much autonomy within established time frames.
  • Work on diversified tasks that involve a range of complex but standardized procedures. Semi-routine duties may involve solving frequent problems within standards or procedures.
  • Position duties involve making frequent decisions and frequent recommendations.
  • Develop service-selling skills.

Job Requirements:


  • Proven ability in developing and maintaining effective internal and external working relationships.
  • 2 Year / Associate's Degree: Electronics technology or equivalent work experience in lieu of degree
  • Minimum: 2 years Advanced electronics experience.
  • Preferred: 3 years Field service experience.

Contact Information:

Deborah Chermak